A Manifesto for Community Management

By Deane Barker on July 28, 2011

If your website’s full of assholes, it’s your fault: Anil Dash is sick of online communities that allow people to be mean to each other.

If you run a website, you need to follow these steps. if you don’t, you’re making the web, and the world, a worse place. And it’s your fault.

[…] You should have real humans dedicated to monitoring and responding to your community.

[…] You should have community policies about what is and isn’t acceptable behavior.

[…] Your site should have accountable identities.

[…] You should make a budget that supports having a good community, or you should find another line of work.