Yesterday, I didn’t have to be at a workshop until 1 p.m.,so I was working in my room for the morning. I didn’t want housekeeping to come in, so I went looking for a “Do Not Disturb” hanger for the door. I couldn’t find one.
Someone from housekeeping was down the hall, so I went down and asked her for a door hanger. They didn’t have them, I was told. They’ve been replaced with a button on the inside of the room that let’s you pick “Do Not Disturb” or “Make Up Room.” This button powers a little light system next to the door which displays a green or red light so housekeeping knows if you want service.
So, I hit the “Do Not Disturb” button, and a little red light came on outside my door. I thought this was somewhat cool, though perhaps a little unnecessary. I thought that a door hanger would have worked just fine.
This morning, I forgot to turn off the light. I came back from my conference, and my room had not been serviced. I kicked myself a little, and before I left for dinner, I pressed the button that said “Make Up Room.” I confirmed the light outside my room changed to green so my room would get cleaned in the morning, and I left.
When I returned from dinner an hour later, my room was clean. Then I realized – it’s not just a little notification light for the morning cleaning staff. When I pressed “Make Up Room” as I left for dinner, housekeeping was notified in real-time, and they sent someone up (at 6:00 p.m., no less) to clean my room while I was out.
Score one for technology. Screw the door hanger.