World New York: Technical Employment For All!: A very long — but very good — article on making a living in computer tech support, whether you’ve been specifically trained for that or not.
“I know I’m basically a computer plumber: the same repetitive tasks over and over. It’s blue collar work. It dozen’t sound nearly as fancy as ‘information architect.’ But I’m not too good for it. You’re not too good for it. Suck it up. You are not above it. It’s honest. It’s widely available. It pays well.”