We, Plone Solutions, will dedicate 10 percent of our employed manpower to Plone directly — unencumbered by customer requests, deadlines, bosses or other similar outside factors. […] To be able to keep track of this time, we will do this development in full days, not in fractions or hours. […] To not forget or down-prioritize this, the development days will be scheduled in advance.
As a partner in a Web development company, I can tell you that what they’re doing here is brutally difficult to pull off. (Aaron, you with me on that point?)