High-Speed Problems

By Deane Barker on July 22, 2003

Hotels’ High-Speed Internet Often Has a Catch: Problems with high-speed Internet at hotels that advertise it.

“Among the issues he and other business travelers report are hotels that advertise broadband in most or all of their rooms but only have enough capacity for a limited number of guests to log on simultaneously, cables that get unplugged, routers that are down, and services that require special hardware or software that guests may not be traveling with (or do not want to deal with after a long day or a late flight).”