How to Talk to a Real Human Being

By on November 28, 2005

Paul English’s IVR Cheat Sheet: Ever get caught in VRU hell? Here’s a sampling of ways to actually talk to a person when you call a large corporation. I had to call UPS last week and I instinctively said “Operator” and I got right through. If you have any to add please send them over to Paul and he can add them to his list.