Apples Don’t Fall Far From The Tree

By on June 28, 2005

On the heels of their Mac mini reliability survey, Macintouch today published the results of the PowerMac G5 reliability survey. While the numbers aren’t as good as for the mini, they are still good; of the 6817 respondents to their unscientific web poll, only 10.17 percent reported having problems. Anyone know of any similar reliability surveys for Dell, HP, or Gateway hardware?

I think it’s also worth noting that the people who read Macintouch — the true Geeks of the Mac support industry — and would respond to this survey are more likely than the average user to have seen a machine failure of some sort. So if the 10 percent figure is off at all, it’s likely to be a bit on the high side.

You know, after reading this, and knowing that Macs are less expensive than PC’s, are all but immune to spyware, viruses & worms, and are capable of doing most if not all of the tasks the average user needs done, makes one wonder why more people don’t use Apple computers.

Let the flame fest begin.

Gadgetopia

Comments

  1. I’d like to weigh in on this as someone who grew up Windows but has made desperate attempts at running both Linux and Mac machines.

    For me, it comes down to one very simple difference: no one makes software for Macs.

    Sure, it’s a great platform for common office uses and even intense graphical and video work. But have you ever wanted to play a game? Make some music? Granted, there are terrific alternatives to the VOLUMES of Windows games and music-generation software, but in my eyes it’s all about choice. Until these Mactel machines exist and WINE has an even better compatibility list, I have to stick with my Microsoft box and its problems.

  2. ” no one makes software for Macs.”

    Oh please.

    All you need do to find whatever you need for software is browse or search Apple’s Macintosh Products Guide, conveniently organized by category. Or for a wider selection, check out VersionTracker.com, where you can find a daily listing of new and updated software offerings for OS X or OS 9 Macs.

    Of course, there are a lot more software titles for Windows. You’ll also likely find them to be a lot buggier than what you’ll find for a Mac.

  3. I don’t have any data on failure rates from other manufacturers, but I don’t think that a 10% failure rate is something to be happy about. 1% yes, but one out of ten machines that goes bad? To me it looks like a problem.

  4. Actual conversation I had yesterday with Karla, our resident Mac user.

    K: “Is there any way to empty the trash without going through the dock?”

    Me: “I suppose you could–“

    K: “– And not through the Terminal?”

    Me: “I don’t know. I don’t think so.” (Many Mac things that don’t involve the Terminal are beyond me). “Why would you want to do that?”

    K: “I’m trying to burn a CD.”

    Me: “What does that have to do with the trash?”

    K: “It always wants you to empty the trash before you burn a CD.”

    Say what? Never mind the fact that she occasionally has to reboot to see new machines on the network.

    There’s no such things as “Just Works”. I’ve learned that OSX has just as many weird quirks as everything else.

  5. K: “It always wants you to empty the trash before you burn a CD.” Say what? Never mind the fact that she occasionally has to reboot to see new machines on the network.

    I burn disks almost daily, and have never seen that. And rebooting to see new machines on the network? Never.

    Yes, things can be screwy on a Mac too — it’s software, not magic — but usually those quirks are either user-induced or the result of something goofy that was done when the machine was set up. So my remote diagnosis is that it’s either Joe, Deane, or Karla. ;o)

    And by the way, there is a keyboard shortcut for emptying the trash without using the dock or terminal; pull down in the File menu when in the Finder to find it.

  6. I’d rather have a group of developers working on the same application instead of working on their own implementation of the application whether it’s Windows or Mac OS. You might not have a wide selection, but all the features that would have been sprinkled throughout those applications would end up in just one of them!

  7. If your resident Mac user thinks “going through the dock” is too much trouble, they are not a good match for any GUI. If you like the terminal in OS X you miss the point of the Mac (and Windows). I understand the benefits of the terminal — after years of Linux servers, I have learned to use it, mainly for free SSH and FTP. But for me, when I am in front of a Mac (or Windows for that matter) its all mouse for me.

    I have also never had the Mac ask me to empty the trash before burning a CD, but then, I have never made a CD from the terminal.

    Also, if you have a two button mouse for your Mac, right click the Trash icon in the dock and select “empty trash”

  8. Or if you don’t have a 2 btn mouse, click and hold the trash for a second and the menu will appear. or press ctrl and click on the trash for the menu.

    i am just curious, what other ‘methods’ are available on Win to Empty Recycle Bin?

  9. Hey, can I have a say in this controversy? Here’s the scoop…

    I’m not just burning an ordinary CD – I’m burning a Mac/ISO Hybrid which contains several aliases and shared files between the platforms. I’m using Toast 6 Titanium. Before the CD begins to burn, Toast reminds me that there is stuff in the Trash and I should delete it. So, being the GUI dependant that I am, I go to the dock and try to empty the Trash, but there are no files displayed there. I vaguely remember reading something about emptying the trash and all its hidden files by using the “Go to Folder…” and typing ~/.Trash, and emptying it there. That was the quick question I had for Joe, I should have known better.

    I’m guessing that the warning to empty the trash is a Toast issue which is why you may not have seen it before. Besides, if I do nothing Toast comes back and says something like “The Trash still has not been emptied. Would you like us to empty it for you?” YES!! Problem solved.

    And, yes, my Mac must be hosed – it decides whether or not it wants to see new machines on the network. Guess I’d better upgrade to Tiger!?

  10. You see Joe? This is what happens when you let her out of the damn cubicle. Remember to shut the gate and turn on the flourescent light next time. It keeps her docile.

  11. I’m burning a Mac/ISO Hybrid which contains several aliases and shared files between the platforms.

    I should have known; the problems crop up when you are forced to kowtow to the demands of the oppressive overlords and their ignorant operating systems. One day we will rise up and shake free of their bonds.

  12. I guess I should have figured it was more complicated than a clueless user. I apologize if I came across a little harsh.

    It is really necessary to use Toast to make this disk? The native CD burning software seems to make Win/Mac CD’s fine for me. (Although I have seen some OS9 users have problems reading the CDs.) I occasionaly make Flash presentations that have both Mac and Windows projectors loading common swf files. But since I no longer have Toast, I take the final disc from the Mac and make duplicates using Roxio CD Creator on Windows.

    Also, have you tried using the command-shift-backspace keys in the Finder to empty the trash?

  13. I should have known; the problems crop up when you are forced to kowtow to the demands of the oppressive overlords and their ignorant operating systems.

    Well said, Dave. It will be nice when Steve Jobs stops lording his locked-in, all-or-nothing systems over us and people start working on open platforms. ;-)

  14. “locked-in, all-or-nothing systems over us and people start working on open platforms.”

    Like Windows? ;o)

  15. Two comments.

    First, Dave Schroeter:

    “… Make some music?…” Mac vs Windows? Not even worthy the comment I’m making. Comparing Windows ability to make music to that of the Macs: Priceless.

    Now, Karla:

    Are you by any chance making backups in this scenario? Which might contain the Trash folder? In some cases backup software will yell at ya if you try to backup the Trash.

    Aside to Dave of the Macs: As a long suffering fellow veteran of the psychic wars, I’m with ya, brother. It won’t be long now. And remember, when the day comes, we must show them mercy, for they are mere deluded fools in thrall to a powerful evil.

  16. “The psychic wars”… that’s exceptionally good! Thanks for the encouragement, brother Chris. Although it’s hard to even think of being merciful in the wake of all the malice the Dark Ones show the Mac faithful from day to day.

  17. “The psychic wars”… that’s exceptionally good! Thanks for the encouragement, brother Chris. Although it’s hard to even think of being merciful in the wake of all the malice the Dark Ones show the Mac faithful from day to day.

    It is my extreme pleasure.

    ::big grin::

    Just as Vader elicits sympathy when seen in full, we must endeavor to view our misguided cousiMS as simply poor souls who have yielded to a temptation out of ignorance and fear. The FUD is indeed a powerful force.

    And while we are ourselves unquestionably veterans of the psychic wars, for a better idea of what it must be like for those who have succumbed to the FUD, I invite you to consider the workings of such a tortured mind. I shudder.

    We honestly haven’t suffered by comparison, my brother.

    ::grin::

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