Cafes find Wi-Fi boom unsettling: Having free wi-fi in your cafe isn’t always a good thing.
[…] there was also a disadvantage, staff members said: The cafe filled up with laptop users each weekend, often one person to a table for four. Some would sit for eight hours purchasing a single drink, or nothing at all.
Even worse, when lingerers were confronted, they were bellicose. “We get yelled at by people who feel it’s their right” to use Victrola’s Wi-Fi without buying anything, Strongin said. Tony Konecny, the shop’s head roaster, added, “It’s rarely a pleasant interaction.”