Spammers Kill Email Support

By Deane Barker on April 10, 2005

The spammers win again. A hosting company we work with sent me this in reponse to a support email I sent. I used to email their support desk all the time with great results. It was really handy. Now:

Due to high volumes of Unsolicited Commercial Email (SPAM), this incident will not be responded to. We can only answer questions through our Knowledge Base or our Web Form.

I wonder how many other companies this has happened to. Spam killed our ability to manage catch-all email accounts, is any “non-known” email contact the next thing to die? It’s becoming a white-list only world.

I have an acute need to punch a spammer in the mouth right now.