One of the things that has surprised me most when talking with customers who use Basecamp is how many people work in a culture of fear, deception, and distrust.
[…] One of the top requests as of late is for a company to be able to hide contractors from their clients. They don’t want their clients to know that third party contractors are working on their projects. Anyway you look at that, someone isn’t getting the whole truth. It puzzles me.
I trust no one, and I thrive on conflict.