VoIP and 911

By Deane Barker on October 12, 2004

911 calls made over Internet often get lower priority: Here’s an unintended consequence of VoIP calls.

Emergency calls made using new Internet telephone services ring in through a nonemergency line and often aren’t answered immediately, according to an official who runs Ramsey County’s largest 911 emergency call center.

Fred Fischer, a St. Paul police officer, added that the Internet emergency calls usually are more difficult to handle because the 911 operator must ask the identity and location of the caller. In a normal 911 call, that information automatically pops up when the operator answers the call.

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Comments

  1. That’s odd because Vonage made me fill out a heap of 911-related stuff about the physical location of the phones that were connected to their VOIP modem.

  2. I have read some of the comments about Bill Gates that people have posted on this site, most of them are brimming with envy. I have only this to say to them. You all have had your “shot” “oppertunity to make your mark during yor lives, I know because I have had several oppertunities during my life. The only difference between me and Bill is that he held on and never let go. Bill saw his train comming, and when it stopped for him, he got on and stayed on it. I on the other hand got off at the next stop because I thought that I had arrived at my destination. Thus you too will get off, or you have already gotten off at the next stop. There are some of you however that will stay on. good luck to you. I won,t be getting off my next train I can assure you. The older you get the less often the train will stop for you, “Because thats how life is you see”. Bill only needs enough to keep himself in the way he has become accustomed, that is his right. Thats why he can afford to give away billions. Imagin how much poorer the world would have been without him. Open your eyes and see what he has really given you.

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