A Web site that gives away free iPod Mini’s to customers who participate in promotional offers is being criticized by its customers for failing to get them their promised portable music player and inundating them with additional spam e-mail. The company’s owners are defending their service saying they are shipping mini iPods, but that they can’t get enough to fill demand from Apple Computer.
Here’s a bit from the Wired article:
“The terms and conditions are absolutely incredible,” said Richard Strauss, who investigated the site before signing up. Strauss said the contract allows Gratis to substitute products, ignore complaints and change the number of required referrals.
“In other words, they can pretty much do, or not do, anything they feel like doing,” he said. “Pretty amazing.”