I rarely eat at McDonalds, but while on vacation last week our kids talked us into it as we drove across western Nebraska. My wife ordered a Big Mac, and unbeknownst to me, they had a Sony Connect promo going on where you get a free music download with every Big Mac. Cool!
Then I tried downloading it.
We know you are interested in using the Connect music store. Unfortunately SonicStage only works on Windows 98SE and above.
We have no immediate plans to support other operating systems at this time. However, we believe this is an important user base and we hope to support it in the future.
Thank you for your interest.
(Funny; I always thought that even Mac OS 9 was a few steps “above” Windows 98.)
So the short of it is that the whole Connect system is dependent on software that needs to be downloaded first. While this really isn’t that unusual — even Apple’s IMS works only with iTunes — Sony’s free SonicStage digital music software is Windows only. And I saw nothing that would indicate that a Mac version (much less a Linux version) is coming any time soon. Grrr!
This isn’t the first time I’ve had this happen; far from it. But when I think of the number of potential customers that Sony automatically wrote off as unworthy to use their service, it makes me scratch my head a bit. Why would they purposely do that?
Take Mac users as an example; in the last 12 months, Apple has sold around 3 million new computers. Add that to the installed base of existing Mac users — even just the ones that will run OS X — and you’re talking a huge pool of potential customers that Sony just slammed the door on.
Some will argue that even if you lump Mac and Linux users together they comprise just a small percentage of the number of Windows users out there, but if you also cosider the statistics that show Mac users tend to be more affluent than the average PC user, and have more disposable income to spend on things like downloadable music (that may not be true of me personally, but you’ve got to look at the averages!), it would make even more sense for Sony to open their service to Mac users. And if they made the effort to port it to OS X, it’d be just a short jump to get a Linux build out the door (or would it? I’m no programmer!)
No, I’m not bitter. Just a bit miffed. Their MP3’s probably had loud annoying screeching noises in the background anyway.