Dishwasher Usability

By Deane Barker on June 6, 2003

AskTog: Multiple Mistakes Drown Dishwasher: Bruce Tognazzini founded Apple’s Human Interface Group and is now a principal in the Nielsen-Norman Group (with Jakob Nielsen, no less). This article is a pretty funny look at a dishwasher’s interface and the problems it causes. Humor is in the first half, usability geek stuff in the second.