CompUSA’s Software ATM

By Deane Barker on December 16, 2003

Kiosk changes how software gets sold

How it works: An ATM-like device with touch screen lets CompUSA consumers shop for software by choosing an operating system and from categories like business, education and games.They are presented a list of titles, with description and price.

Once a title is picked, an order ticket spits out. The consumer presents the order ticket to a sales rep and pays for the software. The rep then enters information into a second machine, called an order-fulfillment station. It burns the software onto a CD. The rep packages the CD and instructions in a box.