10 Best Intranets of 2003: The big items for this year’s winners: workflow, self-serve content management, and design consistency. He also notes that half of the winners used Microsoft platforms, apparently way up from previous years.
“This year’s winning intranet designs emphasized workflow support, self-service content management, and offloading tasks from email to collaboration tools. On average, companies spent three years between redesigns, and one year on the redesign itself.”
Interesting to note that they gave the silverorange intranet an honorable mention for “Best Redesign of a Previously Winning Intranet.” It remains the only one you can buy off the shelf.
The entire report is available for $98. I bought the report back in 2001, and it was worth it, but back then it cost half as much.