Keeping Intranet Content Current Through…Public Shaming?

By Deane Barker on August 11, 2011

How much control should Intranet managers have?: This is a question someone posted to LinkedIn about how much control intranet manager should have over their intranets.  Talk turned to keeping content up-to-date, and it includes this gem of an idea that you have to scroll down for.

The audits run for about 2-3 weeks, and we require that each content contributor review all content they own for accuracy. Sometime during that 2-3 week timeframe, the contributor and/or their manager must “sign-off” on the content by sending us a confirmation that the audit was completed. If they do not send this confirmation, their site displays a prominent message that the content may or may not be accurate and to contact the content contributor before using that information to perform a task or help a client. The message remains up until the audit is complete.

I love that idea.

Gadgetopia

Comments

  1. I’m not sure how well public shaming works. It’s appealing because we like to be mean to people who aren’t doing what they’re supposed to, but it’s more likely to cause avoidance than anything else. I’ve never noticed signs that “your mother doesn’t work here” to have any real effect; repeated public exhortations to please fill the coffee pot never seem to have any effect except making people bitter, and I think something like this would just discouraging using the intranet in the first place.

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