The Secret Service and Twitter

By Deane Barker on May 19, 2011

U.S. Secret Service pulls a herp derp on Twitter: I find it interesting that the Secret Service is posting to Twitter, and they’re doing so from some unregulated account.

Just nine days after joining Twitter, the Secret Service had its first major public relations blunder. Earlier today, posted on the @SecretService account: “Had to monitor Fox for a story. Can’t. Deal. With. The. Blathering.” The tweet was deleted promptly, and the agency said an “internal follow-up” was in progress.

I learned last year that some bigger organizations using Twitter are sourcing tweets out of there ECM system.  So, the tweet first gets entered in Documentum or something, and gets sent through a million approvals and such. The last step in the workflow pushes it to Twitter via an API call.

The alternative is to have a bunch of people sitting around with a copy of Tweetdeck or something, I suppose.  But, then, you run the risk of this happening, of course.

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