The Cell Phone Water Detection Sticker

Oct 17

The Cell Phone Water Detection Sticker

The Tell-Tale Part: I had no idea this existed.

Open the case of your mobile (cell) phone. Do you see a round white sticker, similar to that in the first photo below? […] This is a water damage sticker, which changes colour if moisture gets into this bit of the phone, and will be used to void your warranty if your phone stops working for any reason. […] A single droplet of water placed on the sticker turns it bright red (in the case of my phone, anyway):

Someone [ahem] at Blend should check this out. But I’m not going to name any names.

It was Joe.


Comments

joe joe
by joe,   October 17, 2006 10:32 AM  

yeah, i returned a cell phone a while ago to the verizon store for warranty service (i forgot what was wrong.... something with the screen i think). the first thing they did was pull out the battery and check the water sticker, which was on the battery for this phone. It was pink, probably from carrying it in my jersey pocket during bike rides. Of course the problem with the screen was unrelated, but they refused to replace it under warranty.

so.... i just bought a new battery on ebay for $8 or something, replaced it myself and took it back in, and they were none the wiser.


danielcole danielcole
by danielcole,   October 17, 2006 12:57 PM  

I'm sad to say that my phone a while back got put thru the clothes washer / dryer. The US Cellular rep opened the back cover and showed me the (now bright red) tab and told me that it was a water-detection sticker. I had bought the insurance on the phone so it was a free replacement, no hassle. (note: I have the crippled Motorola V710)


Xevious Mann Xevious Mann
by Xevious Mann,   October 20, 2006 6:19 PM  

I just looked at my supercheapo Verizon company phone and saw a little white dot. So I licked it and would'nt you know, it turned red. I can already rear the class action mailers being printed. One solution is to replace the sticker with a plain gloss coated paper sticker (I doubt phone store techs are gonna check by wetting em)


Lori Lori
by Lori,   November 9, 2006 3:04 AM  

I just dropped my Samsung (sprint) SPH-A900 in a bucket of water while I was moping. I had a corded head set on and when I bent down my knee yanked on the cord and in it went. I sucked all the water out and it was turning on fine but now it's just showing a screen error of "mode: emergency / port: USB." The water sticker is black..At least that's what I think the sticker is. I feel like such an idiot and there is NO WAY I can afford a new phone. My husband bought it for my birthday. I have no idea what to do. I guess that's what I get for wanting a phone that was well out of our means. :( Any one have ANY suggestions? Does the oven solution really work on this phone? I tried to open it up to look at it and the screws had green guck on them. :( Probably not a good sign at all. I couldn't get the casing off of it either. Right now I have it set in front of a fan and I don't know if that's the right thing to do either. I'll try just about anything at this point. I feel so awful about it. :( ANY suggestions would be very very appreciated. My husband is just ticked and not helping with ideas and I can't blame him. I shouldn't have been on the phone and near a bucket of water!


Vlad Vlad
by Vlad,   November 17, 2006 10:08 AM  

HI!. Once i went for a swim and forgot my cellphone in my pocket, and it got we and stuff. I stoped working or turning on. So i just put it in the oven to the minimal temperature for 3 hours and left it on the sun for like a day. It dried up and started working. Just the red button doesnt work. That happened about 5 month ago. And right now i started having other problems, my phone is just restarting itself. So what i did is took the water sticker from an old phone and put it on mine. I am going to bring it to Rogers, maybe they'll change it. But there might be another problem. There might be another sticker inside or on the battery. If you know how to find out please answer or mail hwy133@hotmail.com. My phone is motorola v361.


Vlad Vlad
by Vlad,   November 17, 2006 10:11 AM  

To Lori. Wash your phone because the chemical or chlorine must have gotten into your phone which will destroy your cellphone. Take out battery and sim card and wash it in clean water. Then dry it, and cook in the oven for 3-5 hours at lowest temperature.


Chris Chris
by Chris,   November 20, 2006 7:56 PM  

In scanning the internet to see what to do about my daughter's cell phone that dropped in water, I've seen claims that putting the phone in an oven at 125 degrees for 5 hours will do it. Unfortunately my oven will only go as low as 170. I plan to try the heat register first. One interesting product that I saw listed is CorrosionX. Their website says that it is 100 guaranteed. You can see more about it at http://www.corrosionx.com/tv.html. I may look into that as a last resort. It sounds like it will displace the water and take care of corrosion. It must not conduct electricity or their claims wouldn't work... It may be worth checking out.

Just thought I'd share...


Anonymous
by ,   December 10, 2006 11:15 PM  

Where can we buy new stickers to replace the ones that have turned red.


braaad braaad
by braaad,   December 11, 2006 5:54 PM  

u people are stupid i can sell u a sticker for 20 dollars if u wwant email me at gopedsdude@hotmaail.com


Anonymous
by ,   December 12, 2006 4:53 AM  

i bought a hole punch and some white garage sale stickers


chris meade chris meade
by chris meade,   December 28, 2006 5:50 PM  

MY phone stated car output on screen,we went to the verizon store(i hate these guys).I was told a tech would have to look at it and the man took it to the rear room.He cam out and said it was water damage and it would need to be replaced.The dot was gone,but he stated there was corrosion on the plug in port.I was told i would have to pay full price for the phone.I asked him for a knife to scrape out the terminal.He did not have one , so i got out a bussiness card scraped it ,blew it out and it was just fine. It was such a joy to see his face turn red.


Doug Doug
by Doug,   December 31, 2006 12:37 PM  

There seems to be a problem when taking an unworkable phone to Verizon, Cingular, etc, stores. The same thing happened to me twice. The salesperson took my Nokia (and Motorola) into the back room, came back, showed me the red dot, and said the phone had been in water. It had not! Why didn't he open the phone in front of me??? It even looks like he may have wetted the dot himself and smeared some red around the dot by accident. Then he was more than happy to try and sell me a new phone.

Personally, I think this is a scam to get out of warranty repairs.


CherieKissesYou CherieKissesYou
by CherieKissesYou,   January 13, 2007 12:11 AM  

I took my mobile into verizon wireless the other day due to the reception on the phone being poor, they told me that they would not be able to replace it due to water damage. I was like what, water damage, my phone has never ever touched water or have ever been in water. I think that is a bunch of bull, we need to get enough people together to start a class action law suit against verizon. Also there was a lady who had walked in before me and she was told the same thing that her phone had water damage because the sticker with the red xxx's had smeared, she also told the verizon agent that her phone had also never been in water, what is going on. I know have poor service on my phone, and they will not replace it, when it has never touched water. We need to do something about this hoax so they do not have to replace the phones.


Ellen Ellen
by Ellen,   January 22, 2007 2:24 PM  

My daughter has had to replace two phones due to supposed water damage. The last one was only 22 days old and cost her almost 2 hundred dollars. I've had my Nokia for over 2 years and no problems while she has had three motorola's in the same timeframe. The first replacement was under warranty with a service contract while the others weren't. When the last one was returned there was an explaination of water damage...

The Original Equipment Manufacturer or their appointed authorized repair facility has determined that the Product has been in contact with liquid.
The handset does not necessarily need to be immersed in liquid to be refused. Any moisture that enters the handset that causes corrosion to the internal

components of the handset constitutes a void of the warranty due to liquid damage.

Quote-The Liquid Damage Indicator does not necessarily have to read positive for the handset to have internal corrosion. Liquid damage can be caused by water, rain, extreme humidity or heavy perspiration or any other corrosive material.-Quote

Don't take your cell phones in a steamy bathroom while your bathing waiting for your friends to call. Don't take them outside and talk on them in freezing weather and then bring them indoors to the warm. If you wear glasses they fog up when you do this don't you think the phone is going to do the same thing? And last but not least iF YOU THINK A CELL PHONE IS EXPENSIVE TO KEEP REPLACING why on earth does she take the laptop computer she bought into the bathroom next to the whirlpool when it is steaming hot to play games.
Sorry but some problems are self inflicted.

We may cheat to get our cell phones replaced or repaired for free but somebody is paying and it is probobly the ethical consumers who don't cheat and take care of their phones and other electrical components.


annonymos annonymos
by annonymos,   January 26, 2007 11:16 PM  

before u take your phone in remove the sticker....they wont know you did


certified tech certified tech
by certified tech,   February 2, 2007 4:33 AM  

If you remove the sticker, your warranty is voided. Yes, we are able to tell if you make your own sticker and put it on the phone, yes, there are other ways to check for moisture damage. Stop trying to cheat the system whem you get your phone wet, you are only raising the cellular phone prices foe everyone.


Nance Nance
by Nance,   February 3, 2007 1:34 AM  

you can buy some real liquid indicator stickers on eBay for $14 for 10


System Cheater System Cheater
by System Cheater,   February 6, 2007 6:13 PM  

Verizon has so many bull shit charges already.... My phone's water damage indicator turned pink due to it being on the side of my workout shorts.... So I hole punched a piece of paper with clear scotch tape on it and glued the paper side down with the glossy scotch tape face up... They opened it up, saw no indication of water damage, then gave me a new phone. I paid full retail price for the dam thing and it quit working on me for no reason(Motorola Razor V3m) $300.00. Verizon rips us off on everything, Im glad to rip them off any chance I get. * When you get a new phone take the liquid indicator off, put in a safe place... when you take your phone in, put it back on...*


John John
by John,   February 6, 2007 6:17 PM  

Yeah, Verizon sucks. They charge me an extra charge just for being black. And another for having long hair...


Verizon Tech Verizon Tech
by Verizon Tech,   February 6, 2007 6:23 PM  

* Alot of our charges are not nessary. We milk all the money out of you we can... For instance, Most companys let you put your own mp3 music on your phone, NOT with us you don't, we blocked it so you have to buy our Verizon V-cast music essentials. And the phone does not come with the motorola phone tools software for you computer, we dont include it, you have to buy that from motorola. Please let us know it there is any other way we can take money from your pocket! 800-922-0204 or just dial( star then 611) from your verizon phone. *


Your mom Your mom
by Your mom,   February 7, 2007 9:35 PM  

yeah the kids at alltel are bitches. they sell razrs for like 300 dollars. my phone has like a tiny bit of red on the thing, and the insurance deductible is 95 d. just cause its a razr. i went on ebay u can get brand new unlocked razrs and cooler phones for like 100 bucks. alltel sucks. i dont care if they dont make ne money off phones or they do. they dont do anything for their ppl.


Henryk Henryk
by Henryk,   February 7, 2007 11:47 PM  

my phone fell in water and i dont Kow were to get new water stickers email me at pkem125@yahoo.com tell me if there good priced


Joe Joe
by Joe,   February 17, 2007 7:39 PM  

I just took my MOTOROLA RAZR V3m phone to verizon. I was telling the Tech person how I have had 3 Motorola razrs because they all quit working, Then she says I am sorry we cannot replace your phone because it has been water damaged then I said NO IT HAS NEVER BEEN TOUCHED BY WATER and then she was really rude so I asked to talk to a manager then he said It was motorolas policy then I said I dont give a f* It has never been touched by water and I am not paying $300 bucks for a new phone then he said ok I will give you a phone for $50 bucks so I decided that was ok. Anyways a friend later on told me that you put your phone in a bag then put selica Gel packets in it and leave it for a day and guess what IT works but anyways these stupid Cell phone companys will rip you off as much as they can


Phong Phong
by Phong,   February 18, 2007 7:53 PM  

I took my Motorola Razr V3m phone to a Verizon store and told the a sale person that I wasn't able to recieve any incoming calls. She opened up battery cover and said that the my cell has been damged by water because the water indicator was red. The only time I think my cell in touch with moisture when I put it on my pocket. I told the sale person that I had never dropped my cell phone on the water or placed it near water. But she told me that she could not do anything unless I had insurance. I took it home and used the dryer to dry it for a minute or so. It works now. The main point is that this cell phone (MOTOROLA RAZR V3M) is not reliable as I thought it would be. I could not beleive the engineers people at Motorola did a POOR job of reventing water from effecting the circuit board of the cell phone. Comparing to the iPod, it's even worst.


Verizon Hater Verizon Hater
by Verizon Hater,   February 23, 2007 12:23 AM  

Yes I hate Verizon but unfortanetely everybody at my company is on Verizon so i have to stay with them for the free mobile to mobile. Anyways they pulled the same bull on me when my lcd screen stopped working, the tech said i had to call insurance for a $50. replacement. So I switched my service over to an old phone i used and figured i would call the insurance later. Well when i finally got around to calling the insurance, they told me i waited too long to make the claim so the phone wasnt covered at all! I really really hate this insurance bull and all the Cell phone companies. Somebody needs to make up a company to offer better customer service and insurance!


servicetech servicetech
by servicetech,   March 2, 2007 2:11 PM  

even if the moisture indicator is set off it does not really matter if you put a fake one on. the real source of the problem can easily be found on the circuit board by the corrosion caused if any moisture is actually in the phone. the reaction between the solder and the legs of the components and the chemical reaction from watter causes corrosion. making a fake litmus sticker will not cover up corrosion. if you drive your car in a lake while its under warranty the manufacture is not going to repair it for FREE, why should a cell phone company pay for your mistake when you damage your phone.


Anonymous
by ,   March 6, 2007 6:28 AM  

I just bought a Blackberry for $250. This morning I heard something drop in the toilet. Yep it was my phone. I quickly grabbed it out and took out the battery and sim card. Now I'm going to wait for it to dry out. Hopefully this works and I will not have to pay $105 for the deductible for a new phone.

Advice: Never put your cell phone in your back pocket and then use the restroom.

Question: Should I buy a new battery and does anyone know where I can get one???


pissed off pissed off
by pissed off,   April 2, 2007 3:14 PM  

yah we should start some kind of petition because VERIZON SUCKS, and they always say there is water damage. its rediculous. I am so tired of it. I have had 4 phones in the last month because they say the water indicator is damaged. Where can I get these stickers so I could rip them off even more. Anyone know a website. I looked at ebay and couldn't find them.


pissed off pissed off
by pissed off,   April 2, 2007 3:14 PM  

yah we should start some kind of petition because VERIZON SUCKS, and they always say there is water damage. its rediculous. I am so tired of it. I have had 4 phones in the last month because they say the water indicator is damaged. Where can I get these stickers so I could rip them off even more. Anyone know a website. I looked at ebay and couldn't find them.


big J big J
by big J,   April 2, 2007 11:27 PM  

I want to purchase a cell phone, only options where I live are Moto, Nokia or Sony Ericsson. Have had a nokia (no bells or whistles) for 3 years, no problems. One requirement is bluetooth, also would like a camera. Suggestions?


bea bea
by bea,   April 23, 2007 2:44 PM  

My screen is burnt out but otherwise works fine, is this fixable?


mr. logic mr. logic
by mr. logic,   May 12, 2007 12:19 AM  

some of you guys are pretty dumb, why would employees take a phone into the back of a store and purposfully turn the water indicators red in order to void out the warranty. what is in it for them to do that. employees do not get paid off of purchased equipment, they do get paid off of contract renewels that are within 60 days or less (and after) of the contract expiration date, they also get paid off of any data ie..txt message, vcast, and last they get paid for new lines of service. I will repeat vzw employees do not get paid off of cell phone purchases..when employees open up the phone to check if there is any water damage, they are really hoping that there is no water damage at all because then they do not have to worry about giving the bad news to the customer that they are screwed and more than likely really piss them off.....retail people like happy customers, not pissed off customers....if you can cheat the system and rig the water indicators, the employees dont give a damn as long as they "see" that there is no liquid damage on the water indicators. lf you don't ever remember getting the phone wet, guess what, you did and it was your own damn fault....


Jonathan Jonathan
by Jonathan,   June 12, 2007 7:25 AM  

Yeah i fell in my pool with my phone and the screen wont come on but the keypad lights will, does anybody have and sugesitons? that would be great if i could have some help getting my phone working..:-)


Jody Jody
by Jody,   July 1, 2007 12:24 AM  

ANONYMOUS WROTE: "If you remove the sticker, your warranty is voided. Yes, we are able to tell if you make your own sticker and put it on the phone, yes, there are other ways to check for moisture damage. Stop trying to cheat the system whem you get your phone wet, you are only raising the cellular phone prices foe everyone."

I HAVE THIS TO SAY: The defect is in the stickers, however, this is a huge asset for the phone companies. The stickers do not indicate that the phone has water damage. They turn red due to normal moisture in the air. All of these companies are tricking customers into buying an insurance plan that is automatically voided under normal conditions. No phone sticker will last in your purse in the bathroom sink when you are taking a shower or when you have the humidifier on in the baby's room. Humidity, not just water, turns the sticker red. These companies know this, but it is in your contract so that they don't have to provide any service at all, period. Almost all of the phones that are returned for work have absolutely no water damage to them. This is a cheap way to void the contract on every phone.

To make a long story short, don't buy this contract and expect to ever have your phone fixed even though it didn't get wet. The contract does not say "if your phone has water damage," it says, "if the sticker is red" otherwise they you would be liable for a lawsuit against them. If anybody knows of a case where the contract is otherwise, PLEASE, SUE THE F@(k out of them and tell us all about it on Fox News. Somebody needs to put these deceivers in their right place!

On the other side, I assume every company does this, so I would take some precautions. Primarily, I would place a tiny pice of plastic over the sticker that is slightly larger than the sticker and does not contain any adhesive (whick will cause the sticker to turn red. Then I would hold that in place with another layer - this time electrical tape, which will lock out moisture. Another solution is to just say your phone is lost. Hey, if they are deceiving us and saving millions of dollars doing it, don't you deserve the right to do the same to them for the small cost (on their behalf) of your single phone?


Anonymous
by ,   July 1, 2007 12:34 AM  

by the way it only takes one new phone company employee to touch the sticker and turn it red accidentally. force them to look at it in front of you!!! there is usually more than enough moisture on any persons fingers to turn this sticker red!


Brian Brian
by Brian,   July 1, 2007 7:47 AM  

My advice, buy cheap phones, use them, get rid of them when they break. Why spend such good money just to have an MP3 device? Just get a cheaper phone, use it as a phone, and buy a separate camera and MP3 player, cheap. All phones do text messaging so that isn't a problem. These devices are fragile pieces of electronics, not designed for daily use really. Believe me, I've dropped mine in the toilet (how can you message while standing at a urinal), had my teens dop them in ponds, buckets of water, spilled beer, soda, back pocket breaks, etc. It's not worth it. Just get cheap and go cheap. Buy on eBay if you trust the seller. By the way, the toilet drop one works fine after drying it out properly as most people will tell you to do. My son just bought a enV because he couldn't wait. He used his own cash, so not a problem with me. Guess what, he dropped it in a bucket of water. He still owes the $400 for the phone though. Live and learn.


qasim qasim
by qasim,   July 1, 2007 10:04 AM  

i had a 6280 and sadly the key board does not work


g g
by g,   July 4, 2007 9:26 PM  

just took apart my samsung to dry it out after a swim. There is an additional water sticker underneath the panel, which is underneath the battery. So you'll have to fix that water sticker too.


Denise Denise
by Denise,   July 6, 2007 8:51 AM  

My Daughter's Razor phone has been shorting out lately. None of the buttons would work, but then the next day they would. This has been going on for a week. We took it to the verizon wireless store to get it replaced as it is in the one year warranty period. They opened the cover and said it had water damage. I explained to them that it was never submerged into any water. Another customer at the store said she was in for the same problem and that they told her the same thing. The Verizon employee at the store asked if my daughter carries it around in her pocket and I said yes she does. He said that sweat or condensation from hot weather can cause moisture to get into the phone and that the aluminum casing doesn't help either. If this is a common problem, shouldn't this be considered a poorly designed phone and be recalled? Why is it the consumers fault? I don't think that 's right. If the phone has been submerged in water you can tell because electronic boards show some type of corrusion when water gets inside. I feel it is wrong that a sticker can determine your warranty. I called verizon after and told them my story. They said they would knock off $25 from my bill to help pay the insurance deductable towards a new phone. I don't think I should have to pay anything. This phone is a few months old, I pay insurance on it every month, I never had this problem before with my other cell phones. Does it take a brain surgeon to figure out that if there are so many complaints on this phone, that it is THE PHONE???? Wake up Verizon and quit screwing your customers with warranty issues. You've come a long way to build cellphones and blackberrys but you can't come up with a better technology to determine water damage, other than using a white sticker that turns colors?


Star Star
by Star,   July 10, 2007 1:48 PM  

Dont EVER put your phone in the oven, OMG, thats bad! The manual of any phone will tell you not to expose it to extreme heat,....if you have an LCD screen putting it in the oven at that heat for that high will ruin the LCD screens....further more, to save money the cell phone company use as many plastic componants as possible and you can cause those to melt. Maybe it worked for some people, but they were lucky, dont risk it, you could end up with more problems. And if you do decide to head their advice, take the battery out before you do it because you could cause the battery to explode filling your oven and your oxygen with toxic materials!

We've had success with a few different methods. My mother put hers on the middle of the stove, away from the burners, but where it still gets warm when you're cooking, and left it there as she prepaired dinner....much less heat than the oven, and much less time than 3 or 5 hours. That can stll damage your phone, but its less heat exposure, and less time exposed to said heat, thus reducing the risk.

I took the blow dryer to one, and held it with one hand, and dried it with the other, that way when it got so hot my hand couldnt stand it, i stopped for a little bit, to prevent heat damage. I know other people who've left it in the car on a hot summer day, and that worked, but again you have to be careful because i also know phones that have been ruined from that.


ag ag
by ag,   July 13, 2007 5:07 PM  

HELP! HELP! HELP! i got a samsung t629 (t-mobile) wett not alot of water got into it. i was getting my self wet before i when inside the pool when i noticed that i had my phone in my pocket i turn it off and got the battery of i left it in the sun about an hour and than i blow dried it i took it apart so it drie better all i want is to copy all my phone numbers to my sim card and send all my pictures and videos to my album. any sugestions. please email me a_g90@hotmail.com


dj dj
by dj,   July 14, 2007 12:27 AM  
  1. The "litmus" paper in the phones will change due to long term high humidity and even very mild condensation. This is by design. (good luck Floridians and summer in the south and east.)
  2. Unless your cell phone is mil spec and special terms are stated as "water repellant", "water resistant" or "water proof" you will sill have no idea what you are getting. Hermeically sealed would be the best you could get!!!) The mil-spec involved is ?260 pages? and each product and test is designed for specific types of service. Such as aircraft, wheeled vehicles, human carried, water craft and under water or severe heat/cold/dry/wet and even chemical conditions, there are even tests for humidity, rain and salt humidity resistance.. This means that any company can call out the same mil-spec and have no problem making no changes to its equipment if it is the minimum (dust and dir only). Caveat emptor, you gota know what THEY spec'd out! when They tested it!!
  3. THere is NO such thing as a tech at any sprint/verizon store. These are simply "employees" that have NO eleconics knowledge required and follow specific instruction. Ask any true tech and they will tell you that the FIRST thing they do after opening the case is to rerun the test again, then dust and brush and even use water dispacement solutions and test again. If you don't clean the traces, no matter how bad or good they look, you can never find out if it is just dirty or shorted out temporarily! I have even seen gross corosion brushed away and parts work for years! Ask to see thier technical instruction manual and service manual on what they are supposed to do to your phone. YOU are the customer and you should be able to expect "repetable" service that is designed to service and repair your product. If they don't have a manual or instruction then they have no "process". If they have no process then you can sue in small claims and win. Just have the name of the person you talked to and call them to court as a witness. Don' make a big deal at the store. Sue them and make sure that you asked to see thier repair manual and instrucions for THIS MODEL! Failing to produce it then the company MUST prove that the person was a qualified technition that graduaed and elecronics technical school or academy or has an electronics degree in technical troubleshooting , not just in house training without manuals.
  4. When you sue, ask for ALL money paid in insurance to be returned by SPRINT/Nextel as well as the FULL RETAIL VALUE of your model or a new model of similar quality, design, and function if your model is no longer available. YOUR arguement is that Sprint sells the insurance. Sprint collects the funds. Sprint technitions look at the product and determine if it is under warrantee or insurance and at wha deductible, there is NO third party. Sprint sends word to the "shill insurance company". Sprint sells the replacements and upgrades. Sprint employees earn commission for sales. Everything about the system is designed to take your money wihout providing you any product. Bring copies of the other two private insurance companie's policy statements from online. They are tthe industry standards. Sprint owns its own insurance company and does not market to the industry standard, except in cost of premium. THis is evidence of corruption as well.
  5. When you win, take the money and buy insurance on line. IT covers 100% and no water damage issue or loss issue. IT IS INSURANCE. The difference. You pay one time a year (a little less than sprin charges).
  6. Bad mouth sprint and tell EVERYONE to buy insurance elsewhere. Tell them to look online and see there are at least two companies I know of.
  7. Whoever said "in your pocke makes them wet" is wrong. You may actually keep them very stable there which is much beter than severe changes or severe wet .
  8. Heat is really bad most of the time. Low dry heat blown over it can help someimes. MOISTURE OF ANY KIND KILLS circuits
  9. SWEAT kills phones as it is salt, never touch any kind of card on any surface wih traces on it. If you do immediatetly use a circuit cleaner on it.
  10. ALWAYS purchase phones because they are tough and bullet proof, not because they look cool or have cool "suff". Drop the sample in the store, feel the hinges, look a how the covers mate and how "ight" and "solid" the phone feels. If it feels like a feather then it probably is. When the manufacurers learn that noone wants cheap junk they will make good junk. For instance, the Sanyo 7000 and 7050 (ruggedized and mil-spec) were canceled by sprint after only 6 months. Everyone wants them now and sprint will not have sanyo make them anymore. So when you go to sprint ask for any blue tooth mil-spec phones. BUY nothing else. if they don' have go buy somehing used or remanufacured. Don't accep less or pay for it wih a new contrac. Tell the salesman you expect at least this much!!!!

I am a professional manufacuring engineer, and quality assurance specialist. I have worked in aerospace and electronics manufacturing everything from potato harvestor to nuclear missiles and from wafer fabrication centers to wind mills. I grew up in "silicon valley" and have a "general understanding" of electronics and products.

I hope all can follow these instructions and appreciate the informaion.

dj


Jeff Jeff
by Jeff,   July 16, 2007 2:30 PM  

Check your phone when you get it. The sticker on my phone was already red. I thought the "void" meant don't remove the sticker. My phone has always worked fine but what a rip-off that they "void" the warranty before you even get the phone.


Tim Tim
by Tim,   July 16, 2007 4:20 PM  

Are you for real?

Who has the TIME or MONEY to sue a large phone company over a $200 phone. get serious


madi madi
by madi,   July 19, 2007 2:05 PM  

my motorola razor got left out in the rain and all of the buttons and things work but when i plug it in to charge it says unable to charge...i blow dryed it for 1 hour and let it set out. if you kno wat i can do plzleave more comments!


hate_water hate_water
by hate_water,   July 19, 2007 7:03 PM  

I dropped my ipod and my phone in water, at different times of course. I then got into a car accident which fuckin sucks! Since i wasn't at fault and recieved no physical injuries it kind of played in my favor because I told the insurance company the phone and ipod were in the car at the time of the accident. I told them that was the reason for the default. I said that an open bottle of water fell onto them in my passenger seat at the time of the accident. The insurance agency payed for the phone, ipod video, and the car! It was pretty awesome! Plus i played out some injuries..... shame on me


Kathy Kathy
by Kathy,   July 21, 2007 11:04 PM  

I have a verizon phone the cheapest they had at the store which was an LG model and I wished I never picked it. Since the first week I had problems with it. It would drain batteries like a battery vampire and never recharge again after doing so. One day after battery number 3 it stopped working! So I took it into the place where I brought it and they told me it was due to water damage because my sticker was pink?! Heck on my phone it was that color the day I took it out of the package and to my knowledge it has never been near water or sweat!

Moral to this story never decide to buy the cheapest phone in the store. I wish I never did.


kristenn kristenn
by kristenn,   August 17, 2007 3:09 PM  

alright, yesterday i fell into a swimming pool with my phone in my back pocket, and now it wont work, the sticker is bright red but teh keeys still comeo n, everyone is saying take off the cover but on my motorola RAZR i cannot take it off, its impossible for me to doo ! right when it happened i took out the battery and now the baterry is finee but the screen is all messed upp, you can see the moisture in there but idk how to get it alloutt ! somebody help mee !


James James
by James,   August 27, 2007 1:16 PM  

I love the excuse that the Techs use that the customer is ripping off the company. A friend of mine was president of one of the largest U.S. cellular companies. They can give you phones all day long because the profit comes from cellular usage. After you buy your phone, your account is 80% profit to the company. For a free phone, it's a 2-3 months of service and then you become profit.

Don't let them fool you. The phones are cheap commodity to them.


urkiddingme urkiddingme
by urkiddingme,   August 27, 2007 5:55 PM  

some of these posts are just ridiculous; ok, you want me to NOT TAKE MY PHONE OUTSIDE IN THE WINTER b/c bringing it back in is bad for it?? hello, that is the WHOLE point of a cell phone!! that you can bring it with you!! agghhhh!!!! and no, the warranty is not voided if you remove the sticker. at least i got 2 new phones with the sticker removed. and yeah, so sorry for not feeling bad for verizon. everyone knows that it costs about $2 to make a phone; and they make them so crappily now, how can they really expect them to last 2 years?? especially the razor, that thing has a life span of about 2 months at best.


sarah sarah
by sarah,   August 28, 2007 1:22 AM  

i just ook my phone in today that i got like a couple weeks ago cuz it was sending texts more then once....the same one

the dude opend it and saw the red dot...well its not red its light pink and said i have to replace it in a year or so


#19 #19
by #19,   September 9, 2007 9:49 AM  

ihave had the same problem with verizon! my neice droped my LG VX8300 in the toilet, and i did every thing i took the batteri out and let it dry for 2 days or so. I took the phone in to verizion and they siad that they would not replace or repair the phone.


#19 #19
by #19,   September 9, 2007 9:49 AM  

ihave had the same problem with verizon! my neice droped my LG VX8300 in the toilet, and i did every thing i took the batteri out and let it dry for 2 days or so. I took the phone in to verizion and they siad that they would not replace or repair the phone.


Wireless Store Owner Wireless Store Owner
by Wireless Store Owner,   September 9, 2007 6:42 PM  

Some of you people really are screwed up. Half of you claim that the cell companies are thieves and the other half are giving advice on how to defraud the cell companies by replacing the moisture stickers. I own a wireless store so I will explain how it works. High humidity can cause the sticker to turn red and cause the phone to stop working. The same can be said for a computer, printer, calculator or any electronic device. Most electronics do not respond to high humidity well. I read several posts that claim that their phone was never wet but the sticker turned red. You wonder why the customer service person doesnt run to get you a new phone is because EVERYONE SAYS THAT!!! Its human nature to lie, cheat and steal. Those of you that think that the phone companies are corrupt should read some of the other posts and maybe you will see why they dont believe you when you say your phone stopped working all by itself. And the so called engineer that thinks he is going to sue me if I cant show him a manual to fix his phone or produce verified technician needs to learn a thing or two about retail. We are under no obligation to fix a phone or prove water damage if the moisture indicator show is was wet. Look in your contact.


joe g joe g
by joe g,   September 12, 2007 9:33 PM  

The moisture indicator in my Blackberry was red when I took it into Verizon for warrenty service. The device has never been exposed to water or spills, and I'm sure that it turned red on the first hot humid day we had this Summer. It's a CONSUMER SCAM... The device is defective, and the retailer says it's my fault for exposing it to normal environmental conditions. I guess I should have wrapped it up and sent it up on the space shuttle for safe keeping after buying it to insure the warrenty wouldn't be voided.


Erin Erin
by Erin,   September 13, 2007 11:33 AM  

Just a thought on the Motorola Razor, I visited a cell phone store earlier this morning because my phone would not charge when plugged into the charger. The first thing the "tech" did was rip off the back cover and show me that the dot was red and insisted I had dropped the phone in water. Well, next to a warm baby bottle in my purse theres plenty of heat and condensation, plus going from extreme heat in the summer into an air conditioned store. He did not bother to plug it into one of their chargers to see if the charger I had at home was bad, just simply threw the phone back at me along with the insurance broucher and told me I should call them, and make up an excuse or "story" of how my phone got wet. UMMM HELLO? IS THIS NOT SCAMMING AND LYING? So, using my common sense and womanly wit, I went to another cell phone store on the other side of town and explained what had had happened at the previous store, which the owner took off the back and saw the sticker, and explained that he had even dropped his in a snow bank and the sticker went red, but the phone had worked perfectly fine until his contract was up. He proceeded to plug my phone into one of his chargers, worked like a charm. So now instead of paying 85 bucks to US cellular and waiting for my claim to go through, I paid 15 for a new charger and it works just fine. Point in all of this, trust your better instincts and have a second opinion.


Sprint Tech Sprint Tech
by Sprint Tech,   September 15, 2007 8:43 PM  

No Sprint Tech will deem your phone BER (beyond economical repair) for a bleed external LD (liquid damage) sticker. They will open the device and check for corrosion on the port and/or motherboard. An internal sticker bleed or missing on the other hand my be enough to call it for Nextel phones or phones with soldered shields on the mainboard.

So tempering with your sticker, bleed or not is just going to make the tech suspicious and look harder for that LD you're trying to hide. Insurace is a good investment everyone of the examples in this forum would have been cover by Sprints TEP program.


Sprint Tech Sprint Tech
by Sprint Tech,   September 15, 2007 9:24 PM  

I hadn't even read the "engineers" post when I wrote the last one. I'm a certified technician certified but Samsung and Sanyo. Sprint is NOT the manufacturer of your device and doesn't "warrenty" anything. We will repair your device if you have Ins or for a small fee. If your device is determined to be BER it obviously cannot be repaired in store. Which is why you are directed to the insurace company. In most states you must be a bonded licences insurance company to provide insurance. Sprint is not an insurance company and works with Asurion who is. Sprint does not sell replacements for broken phones. If you perfer not to carry insurance on your phone you can pay a fee to have it repaired. If you feel as though your device has a manufacturers defect and you shouldn't have to pay a repair fee you can always send your device to to manufacturer and if it is defective they will warrenty it for free. You have to mail in your device and the turn around time is 4 to 6 weeks.

It's the exact same as the extended warrenty you get from best buy on your TV. If you don't have it Best Buy doesn't honor Samsungs warrenty. If you pay it they do and even extend it. You wouldn't however, smash the screen out of your 50 inch DLP and haul it into best buy for a warrenty replacement.

Americans think that a cell phone is a cheap piece of asian technology that is marked way up and wireless providers are making a killing on these devices. The exact opposite is true. More often than not even if you pay the "FULL PRICE" for a phone that device has been subsidized so you can afford it. These devices generally cost $50-$100 more than the asking price even before activation discounts, sales, etc. that is why they want you in that contract to ensure that they get that money back. Take a nice hard look at that contract you signed good luck with a lawsuit.

PS- corrosion causes your device to be BER because of the nature of corrosion. Unlike you 1/2 inch thick car battery terminal you can't just clean of the corrosion off a printed circuit board. Once the material begins to be chemically removed it takes very little time to completly eat away the micoscopic layer of metal on your board. It also spreads like wild fire and is unpredictable so your phone my work for days, weeks, or months but there is no telling. That motherboard is also worthless to be used as a reconditioned phone. You can replaced all housings and etc. but you can never guarentee that the mobo will work correctly. Your cell phone is not a bridge that you can wash corrosion off of. It's a tiny computer that also has a radio, a camera, a TV, etc. How long do you think your dell would work if you used it outside? This is a miricle of modern technology and people think you can drop it in the tiolet and fix it with a hair dryer?!?!? DUH!!!


Tracy Tracy
by Tracy,   September 16, 2007 10:09 PM  

I just slipped my phone(which was slightly waterlogged from talking on the phone in the bath ^_-) in the oven on 150 for half an hour- does the trick. Fuck the phone companies.


TJ TJ
by TJ,   September 17, 2007 11:08 AM  

You people are freakin' INSANE. You bitch and complain about this charge and that, and in the same post how to RIP OFF the cellular companies. If it's that big a deal, cancel your damn service!

We didn't have cell phones in High School (late 80's) we all had pagers. 10 bucks a month, and we would call you when we got around to it.

If it's THAT damn expensive to you, and that much of a hassle, hang the damn thing up, and cancel the service. STOP making it more expensive for the people that have some morals, and don't think that "gettin minez.." (isn't the the hip ghetto way of saying it) is the answer to every problem in the world.

SOMEONE will notice you cheated before the phone gets refurbed and put back on the market, and guess what....THAT'S where the damn insurance deductibles and extra charges come from.

You want the world for free? STOP RIPPING THEM OFF and see what happens....

BY THE WAY...the jackass that ebayed the battery to "fool" the agent at the store.....

Warranty covers MANUFACTURE DEFECTS you jackass...that's why they didn't cover your self admitted water damage

INSURANCE covers when YOU tear it up....like the lady who's kid took the phone in the steamy bathroom.

If your steering wheel falls off the car, that's warranty. If someone cuts it off w/ a hacksaw, that's insurance.

Grow up and pay your damn bills -


Anonymous
by ,   September 18, 2007 8:27 PM  

Funny thing... My cell phone once fell in a toilet. Totally soaking wet.... MY STICKER NEVER CHANGED. I suppose they were none the wiser or just didnt care and I got a new phone. Then my new phone was in a bag and a water bottle leaked all over it. It also never changed color. I must be lucky... either that or I keep getting broken stickers.


Anon Anon
by Anon,   September 22, 2007 12:57 PM  

Wow. I get sick of listening to people like you every day of my life. And I'm actually and honest tech. Liquid damaged phones are totaled. It would cost more to repair than to buy a new one. The reason liquid damage voids a warranty is because it is not a manufactur's defect that you are too stupid to keep your phone safe, and to realize that working out with it in you pocket causes moisture to condense inside and corrode the delicate metal plating that conducts the electrical charge. Or better yet, who give their phones to their babies to play with, and chew on. OMFG. And I don't know how many customers I have had that swear up and down that water never touched their phone and when I open it, it's still wet inside. I've even had customers come back to me and say that they were sorry for yelling because they found out their son/daughter/dog got the phone and damaged it. And guess what: I open the phone in front of the customer, always and by my own request. My service center LOSES money if we were to turn the tabs red, since I cannot make repairs on a liquid damaged phone. And I am not stupid. I know exactly what to look for in a phone that would determine liquid damage, other than the tabs. So I'm laughing my a** of at you guys spending money on tabs. Ah yes, and to the guy that said cell phone should be designed to be waterproof -- if you had any knowledge at all of electrical devices, you would know that a sealed phone would overheat and not function anyway. QUIT WHINING. And have a little respect for the people that you deal with...we don't make the rules; we just have to follow them because we have to have food and shelter just like you.


Julie Julie
by Julie,   September 23, 2007 4:57 PM  

My phone and I got thrown into the lake at my house and I was so upset that I didn't let my phone dry. I don't know what to do now bacause my phone won't turn on help!!!!!!!! I blew dry it for an hour and It still won't turn on. It's a really nice phone and It's the one that flips up and has a computer on it. What should I do?


Ed Ed
by Ed,   September 27, 2007 1:05 PM  

I would like to add my frustration with cell phone companies. I've been with Telus and am currently with FIDO, I quit Telus due to their customer service and unwillingness to deal with a phone problem.

I bought a RAZR from FIDO about 15 months ago. It comes with a 1yr. warranty, After 11 months the phone went kaput! I took it to the FIDO kiosk in Richmond, B.C. to find out if they could help me. To my surprise the clerk couldn't care less about the problem. The only thing she was concerned with is the balance of the warranty, so she could either give me a replacement phone or reject my claim because the warranty ran out. She made it clear the replacement phone would NOT have a warranty (that surprised me, why would a replacement phone not have a manufacturers warranty?) The phone functioned for 4 months and it went kaput! Took it back to FIDO......the smiling clerk said no problem you have 3 options. (oh boy, here it comes.......) Option 1 was I could use my FIDO dollars to reduce the cost of a new phone $400!!! Option 2. extend my contract and PAY a reduced cost of a new phone.....why would I extend my contract to replace a defective phone, why not deal with the defective phone!!! Why not have a warranty on the replacement phone? send it back to Motorola and tell them their phones are 'inferior' do something about it as our clients are complaining!! Option 3. Take it to the Burnaby repair depot (and take a number, wait 1 hour for some arrogant little shit to tell me there is water damage therefore you are out of luck buddy! I've checked the infamous "dot" to see if there is any moisture......none. I realize there are other ways to detect water damage but this is what the 'tech' says therefore it must be true......I use the word 'techie' loosely. All the options given are 'negative' options......no matter whats wrong I pay.

The FIDO call centre back east is painfully difficult to deal with over the phone. They all have a 'script' and don't deviate' in other words no matter how logical your complaint if it is going to cost FIDO money or the 'inconvenience' of actually dealing with a problem you are going to find your complaint is blowing in the wind with the thousands of other frustrated customers!

Interesting I got a call from FIDO 1 day later asking me to complete a over the phone 'survey' about FIDO customer service. I reiterated my problem........again another script and "Thank you" for dealing with FIDO.....how else can I help you?......words.......nothing concrete, no solution....I've decided once my contract is up (3 separate accounts within the family).....FIDO can go bark up a tree....I'm finished feeding him!!


sony sony
by sony,   September 29, 2007 9:42 PM  

guys, can sb help me plz....I thought I lost phone , but then I found it in the washroom...my maid figured that out after cleaning the bathroom...and now the phone is not functioning, cuz water got into it...It is Sony Ericson W850i...is there any ways to get this repaired?


Anonymous
by ,   September 29, 2007 11:59 PM  

As a cell phone technician, the absolute lunacy of some of you people astound me.. And the story of the person that said their electronics were damaged in a car accident, admitting to INSURANCE FRAUD, takes the cake. Let me break it down for you people: Electronics good. Water bad. Water > Electronics. If you get your phone wet, you have to replace it. On your own dime. Because you damaged it. Jesus, cell phone service should require an IQ test.


Lelmily Lelmily
by Lelmily,   October 1, 2007 6:09 PM  

I have a Razor from US cellular and the little dot on the back of mine is bright red..i have never dropped it in water but it might have been because i took it into the bathroom with me while i was taking a shower, but i put it in a drawer..but maybe the moisture from the air still got in there


sxcwog69 sxcwog69
by sxcwog69,   October 6, 2007 11:56 PM  

i found a phone the other night and i just dried it with a hair dryer but its still not turning on or doing anything it had obviously been left out in the rain for a couple of days is their anything i can do to fix it email me on bretts_club@hotmail.com.....


Ann Ann
by Ann,   October 9, 2007 8:20 PM  

Hey, I want to thank all of you for your iinput, my mobile is only 3 months old, after going through the Motorola 7xx and the LGxx both with battery compartment issues, so I purchased the Samsung July 1st,, 2007 and then the inevitabley happened, I was washing a few dishes in the kitchen while talking, and drop my mobile.

I panic, shook as much water out, since this was a late frriday night I did not know what else to do. To make a long story short early Sat. I went to Verizon, and they immediately told me that my telephone was "fried" with a glimmer in their eye. I said, I would check further, I immediately did the infamous google search and saw you alls comments I took the battery out and dried it with an egytian towel, the water that I did see was in near the body where there was no contact. I left the battery out, and the telephone opened and turned upside down for three days. Well Monday evening was the 3rd day, and I commenced to charge it, and Tuesday Morning I saw "Charge Completed", and commence to call my land line and it worked.

Once again thanks for all of your incredible input!


Ann Ann
by Ann,   October 9, 2007 8:20 PM  

Hey, I want to thank all of you for your iinput, my mobile is only 3 months old, after going through the Motorola 7xx and the LGxx both with battery compartment issues, so I purchased the Samsung July 1st,, 2007 and then the inevitabley happened, I was washing a few dishes in the kitchen while talking, and drop my mobile.

I panic, shook as much water out, since this was a late frriday night I did not know what else to do. To make a long story short early Sat. I went to Verizon, and they immediately told me that my telephone was "fried" with a glimmer in their eye. I said, I would check further, I immediately did the infamous google search and saw you alls comments I took the battery out and dried it with an egytian towel, the water that I did see was in near the body where there was no contact. I left the battery out, and the telephone opened and turned upside down for three days. Well Monday evening was the 3rd day, and I commenced to charge it, and Tuesday Morning I saw "Charge Completed", and commence to call my land line and it worked.

Once again thanks for all of your incredible input!


Ann Ann
by Ann,   October 9, 2007 8:22 PM  

Hey, I want to thank all of you for your iinput, my mobile is only 3 months old, after going through the Motorola 7xx and the LGxx both with battery compartment issues, so I purchased the Samsung July 1st,, 2007 and then the inevitabley happened, I was washing a few dishes in the kitchen while talking, and drop my mobile.

I panic, shook as much water out, since this was a late frriday night I did not know what else to do. To make a long story short early Sat. I went to Verizon, and they immediately told me that my telephone was "fried" with a glimmer in their eye. I said, I would check further, I immediately did the infamous google search and saw you alls comments I took the battery out and dried it with an egytian towel, the water that I did see was in near the body where there was no contact. I left the battery out, and the telephone opened and turned upside down for three days. Well Monday evening was the 3rd day, and I commenced to charge it, and Tuesday Morning I saw "Charge Completed", and commence to call my land line and it worked.

Once again thanks for all of your incredible input!


Anonymous
by ,   October 10, 2007 4:27 PM  

You people are freakin’ INSANE. You bitch and complain about this charge and that, and in the same post how to RIP OFF the cellular companies. If it’s that big a deal, cancel your damn service!

We didn’t have cell phones in High School (late 80’s) we all had pagers. 10 bucks a month, and we would call you when we got around to it.

If it’s THAT damn expensive to you, and that much of a hassle, hang the damn thing up, and cancel the service. STOP making it more expensive for the people that have some morals, and don’t think that “gettin minez..” (isn’t the the hip ghetto way of saying it) is the answer to every problem in the world.

SOMEONE will notice you cheated before the phone gets refurbed and put back on the market, and guess what….THAT’S where the damn insurance deductibles and extra charges come from.

You want the world for free? STOP RIPPING THEM OFF and see what happens….

BY THE WAY…the jackass that ebayed the battery to “fool” the agent at the store…..

Warranty covers MANUFACTURE DEFECTS you jackass…that’s why they didn’t cover your self admitted water damage

INSURANCE covers when YOU tear it up….like the lady who’s kid took the phone in the steamy bathroom.

If your steering wheel falls off the car, that’s warranty. If someone cuts it off w/ a hacksaw, that’s insurance.

Grow up and pay your damn bills

hi there tracy. here's a dolla twenty five and go f yahself


Mr. T Mr. T
by Mr. T,   October 17, 2007 8:04 AM  

Phone techs and reps that post warnings and complain about phones getting the LDI are hypocrites as they get phones for almost free with massive discounts in there profession. Go get a college degree you degenerates.


Anonymous
by ,   October 24, 2007 9:41 PM  

I purchased a razr v3xx and ever since I bought it it hasnt been working properly and as far as i can remember I haven't dropped it in water or anything and The sticker has dots on it does that mean water damage???


Moojii Moojii
by Moojii,   October 28, 2007 7:22 AM  

Razr got washed the other day (I didn't do it). After some time on a window sill (3 days) and some time in front of a space heater (2 days) it seems to be working ok. I will continue to use it, and if it stops working I will take it to Best Buy and get it replaced. If I have to bleach the stickers for them to take it, so be it. (I don't think I will, the sales rep said that if I dropped it in water to dry it out, bring it in, and say it stopped working)

To you guys preaching about morality and good behavior, Kudos. I am sure that the CEO of every major American corporation is personally writing you a letter, thanking you for your honest behavior and upright attitude.


Critical Thinking Critical Thinking
by Critical Thinking,   November 3, 2007 10:05 PM  

Ok this doesent halp anyone who has allready droped their phone in water BUT if you have had half as many close calls with the toilet or a taco bell cup as i have all you need to do is take a lil piece of tape and cover up that white dot on the inside of the phone. Take a pen and draw a circle around the dot on the tape to create a watertight seal. Hope this helps you guyz BEAT THE SYSTEM.


emeraldeil emeraldeil
by emeraldeil,   November 5, 2007 6:22 PM  

Wow,

I have had the same problem with my razor V3 the keypad stopped working for no reason at all and I went to motorola - guess what. Water damage. Never mind that it never got wet, but it voided the warranty. I called customer service and they told me to send it back. I said no- the phone is only 2 months old why should I pay $15 AGAIN to send it back Fed Ex and have them tell me the same crap all over again. The customer service agent said he'd email me a postage paid packing slip. Guess what. No packing slip. I think they try to wear you down so you just give up. Well- Im not going to. I will call Motorola customer service every damn day until they give me satisfaction and you should too. The Razor V3 is a PIECE OF CRAP ( Motorola Customer Service 1-800-331-6456)


Chris in Santa Cruz Chris in Santa Cruz
by Chris in Santa Cruz,   November 5, 2007 11:47 PM  

I removed the sticker not knowing what it was. My phone got bricked for entirely non-H20 related reasons (power surge) and the Verizon store in Capitola, CA very flatly refused to replace my phone because the indicator was not there. I am so mad. NO where can I find anything that says that that sticker needs to be there or the Warranty is void. Not on the phone, not in the Samsung warranty booklet that came with it. They said it would be there. "Worry Free Guarantee" my ass. I guess I'll have to create myself a new one, or buy it off e-bay.


Irene Irene
by Irene,   November 7, 2007 1:34 PM  

My phone sticker is red and working perfectly fine at the moment. I have never dropped it in water either.


Delecnac Delecnac
by Delecnac,   November 10, 2007 2:34 PM  

Wow you guys sure are sneaky.

Not like there aren't any internal moisture indicators, or that the tech will see the actual damage on the board of the phone.

I catch people like you all the time, good luck trying to be dishonest!


Anonymous
by ,   November 15, 2007 7:39 PM  

i have a blackjack and it came with a 2nd battery....just by the normal process of removing the back of the phone to switch batteries, the sticker was pulled off.......hmmmmm less than a month old, and my warenty if voided.......you guys suck samsung


tj tj
by tj,   November 20, 2007 5:55 AM  

Ive had my motorola phone for about 6months.It stopped working. I didnt have the insurance on it so I was told to send it to motorola because it was under a year old.They had my phone for about a month I called several times they couldnt find it then when they finally returned it there was a note in the box that said that due to liquid damage the would not repair the phone. My phone was never in any liquid . This is a complete scam. I would like to start a class action..If any attorneys are reading this please let me know.


Anonymous
by ,   November 21, 2007 9:38 AM  

I fucking hate cell phones... and the water damage bullshit... super pissed off. My phone is done for and I am extremely irrate about this. Just had to vent for a sec..


Anonymous
by ,   December 3, 2007 2:39 PM  

I've had my motorola z3 rizer for only 5 months. I've never got water on it before. One day I went to reply to a text message and it just said please wait for 30 or 40 seconds then it said please try again. Everything else on the phone worked. i took it to T-Mobile and they said it had water damage which ithink is BS. They showed me the sticker in my phone that turned red. But why would only my text messages not work. They couldn't answer me. I'm pissed!


hatecelphonecompanies hatecelphonecompanies
by hatecelphonecompanies,   December 13, 2007 12:02 AM  

God there are alot of full of sh@t so called cel phone technicians on here. Who the hell would fix any of this sh@t? Everything gets replaced anyways.... A monkey could do that.


Amanda Amanda
by Amanda,   December 14, 2007 8:46 PM  

I dropped my phone in the toilet about two weeks ago but i took everything out and blew them dry with the dryer. it had some problems working at first and then it has worked fine since. but today it started to restart itself. and now the SGH-T629 screen is stuck on for 10 seconds at a time before going black, then it comes on again. it went completely black when i plugged it in to charge and and i dont know what to do. i looked at the water indicator and its still white, so im just going to send it in.


Amy Amy
by Amy,   December 16, 2007 12:20 AM  

This has been a good read, some funny, some informative, there are alot of irate people out there about phones, either you are cheating the system or mad that someone else is. Whatever. My indicator is black noone said anything about that. Any ideas? The whole thing is black it is a little square and is on the battery case not the phone itself but same location and the shape of it fits into the indicator sticker slot. Let me know,


ull never kno hoo i am ull never kno hoo i am
by ull never kno hoo i am,   December 23, 2007 5:48 PM  

i think they must take it to the back of the store to check the other indicators inside. this way u dont c them and dont kno ware the indicators r.

i tried a tip sum1 gave me 2 make the sticker not work AND IT ACTIVATED THE STICKER (dont try the nail polish thing) but duz any1 kno how 2 make the sticker back 2 normal? id appreciate it. or how 2 buy a new sticker or make a fake (or even real 1)?


Liz Liz
by Liz,   January 5, 2008 11:48 PM  

I have gotten verizon replacements for the LG vs 5300 so many times. This time I went in, and they said the little dot was red so i couldn't get a replacement. So I went home, and switched the dot to a new sticker from this other crap phone, and i removed the red on the battery and put the same little red/white star sticker where the red one was on the battery. Now it looks like no water touched it (actually, water was not the damage, my phone broke in half. Stupid verizon told me water damage killed the phone, course I couldn't tell them it was broke in half cuz then they'd NEVER give me a replacement.

Do you think this will work? Any other suggestions/ideas? Thanks. I really need a replacement. I've gone to them like 4 times in tears trying to get a replacement, nothing doing. I hopethis works. Thanks. Liz


Mike Mike
by Mike,   January 6, 2008 10:47 PM  

My razor went out over a period of about a month. The dot was red even though I always keep the phone with me and i know it never got wet. Alltel wouldn't honor the warranty. I had to pay $160 for a replacement phone. Three monts later this new phone has a problem with the ringer and the dot is white. They said that the warranty was up now on my previous phone and this replacment phone feel under the old warranty. I have been with them for a few years with 4 accounts without any other problems. This doesn't matter to Alltel.


Kevin Kevin
by Kevin,   January 11, 2008 9:15 PM  

Go to circuit city.......they have a "recycle bin" for used phones near the verzion stores in them. Just go in there and pull one of the water stickers off the phone......they really dont care...... they guy working there is the one who suggested it to me. Worked like a charm!


Dee Dee
by Dee,   January 29, 2008 10:10 AM  

To Delecnac:

You're calling us dishonest? That whole sticker thing is a dishonest way to void a warranty. How can you determine water damage without looking at something? My phone was never submerged in water. But the red sticker on the inside voided my warranty. As you indicated, if there are internal moisture indicators or if you can actually see a damaged board on the phone then why not use that to determine water damage instead of a sticker that can turn red from simple sweat from you hands? I hate smug techs like you. And thanks for the good luck it actually worked for me. I simply took out the red sticker and replaced it with the sticker from an old phone I had. A few weeks later I went into the store and got a new phone. It looks like the honest consumer won this time.!!!!!!


jane jane
by jane,   January 29, 2008 10:01 PM  

so i have to say, i agree w/ some of the things on both sides. i agree it's bs that people are dropping their phones in freaking toilets and trying to figure out how to get away with it, i'm sure if that were my job i'd be pissed dealing w/ those idiots all day. on the other hand, there is such a thing in law as implied warrant of merchantability which means you can't sell a product that will not last a reasonable amount of time with reasonable use.

one of you used a comparison of a phone to computer with the take home message that electronics need special care. i can't find a single forum for people with laptops who live in alabama whose computers break down because they took them to the coffee shop when there was 99% humidity outside. it's because computers manage to tolerate these temporary trials and the cheaply made phones which are supposed to last us 2 yrs do not. yes phones are electronics, and yes they SHOULD break when submerged in water, but they should not have a dot which changes color and therefore voids a contract with reasonable usage which would include living in a high humidity part of the US.

if you can't already tell, i'm one of the many w/ no hx of water exposure and yet my dot changed and now the things that sporadically go wrong every 3-4 months are blamed on the dot that mysteriously changed several months ago. moisture dots are fine in principle, but they need to be a marker of true water exposure, not daily living, if the phones can't function with a 1 time history of humidity exposure, then phone companies need to build better phones,


Anonymous
by ,   February 4, 2008 6:51 PM  

some motorola phones come with a back up battery.. these batteries (or at least the ones that came with my phone) have the indicator sticker on them. extra batteries = extra stickers. you only need one battery in your phone; so you can use the extra batteries to replace the stickers, rather than paying gopedsdude $20 bucks to scam you and call you stupid, simultaneously. and yes, it does not take simply water to mess with your phone - if you read your info book thoroughly, it says humidity/moisture can damage the phone, as can high or low temperatures. don't leave your phone in the car when it's -30 outside. anything below -10 can damage the phone.


SubiGirl SubiGirl
by SubiGirl,   February 10, 2008 7:36 PM  

I'm with Dee. We just found about this dot yesterday. A member of my family, on my family plan, started having problems with her phone about a month ago. She has only had the phone for 2 months! Just out of no where, she will stop getting calls or texts. At first, this would happen once every few days, but lately it has been happening several times a day. She has been super careful with her phone...it hasn't been dropped or anything like that. Cingular is refusing warranty replacement because the dot on her phone is red, and they are insisting the phone has gotten wet. In December (when she got the phone), we had a very rainy month. The phone was always in her purse, which is water-proof. When she is working, she will put the phone in her back pocket. This is normal use for a cell phone, and if the phone cannot stand up to normal use, it IS a defect! This is a Siemens phone she has. The closest it got to water was normal humidity due to a rainy season (and the phone was never directly exposed to the rain).

In the same token, my teenaged daughter has done about everything you could think of to her Sony Ericsson...including being dropped into water. When she dropped her phone in water, she simply took the cover and battery off, and left it out all night. The phone still works perfectly, and I ended up giving it to my other family member to use since she cannot get her 2-month old phone replaced (it ended up being our spare, when my daughter was given a new phone with a full keyboard for Christmas).

I can think of all kinds of normal use cases where this dot can be affected, cases that should not cause the phone to malfunction!

  1. Humid climates.

  2. SLIGHT sweating (I know my hand has started sweating on long calls because the phone gets so hot).

  3. Condensation caused by a drastic change in outdoor and indoor tempuratures.

Here's one for ya...someone calls you on your cell phone to give you bad news.....it is possible a few tears may get on the phone!

Manufacturers should keep these things in mind when manufacturing cell phones! Yes, they are electronics, but I know alot of electronics that can take more of a beating than cell phones! I am also under the opinion that certain manufacturers are taking shortcuts as to make phones "disposable" so they can continue to make money! I mean, I love my current Sony Ericsson...I do not like the newer phones Sony has put out, because they have taken away some functionality on the newer models, or I have to change out my hardware. I will probably use my current phone until it breaks, and I doubt that will be any time soon. I will probably have my phone a good 4 years before even considering a replacement. Now, if everyone did that...found a phone they loved and stuck with it for years...the manufacturers would lose a ton of money! So, certain ones will continue to make cool looking phones that sell for $150 or more but will not stand up to normal every day use....so that within a year, the consumer is forced to get a new phone...and because none of their old accessories work on the new new phone......

I don't know what my family member will end up doing...if she will buy a new phone, or just stick with the one we give her until it breaks. All I do know is that she spent about $150 on her phone, did NOT abuse it, and is now being denied warranty because of some over-sensitive "dot".


SubiGirl SubiGirl
by SubiGirl,   February 10, 2008 8:10 PM  

I'm sorry...my family member had a Samsung phone. Still...how is it that phones from certain manufacturers can take a beating and phones from others cannot even take normal use?


Anonymous
by ,   February 11, 2008 4:51 PM  

my sticker is pink what do i do??? or what does it mean??


VH VH
by VH,   February 13, 2008 10:31 AM  

Yeah the samething happen to me VZ took the battery out of the phone and said it was water damage due to the indicator being pink inside the phone, but the indocaro on the battery was white. I have never dropped my phone in water. I have dropped it on the floor but never in water. I am only on month away from the "new every two" but i am just going to go to ebay and get a cheep phone and not renew my contract so i can just walk a way at any time. They Trick you in to getting that new shinny phone under a new two year contract before you orriginal two years are up--- they think they are slick. I am not falling for that trick. Oh yeah the insurance is a rip off too. You pay $6 per month and when you need a phone you still have to pay $50 to preplace it unless it is under warranty. So lets see $72/year for insureance + $50 to replace the phone = verizon ripping you off especally if your phone retails for less than $150. Thank GOD for ebay. Thanks Vrizon Tech for that bit of infomation!!!


David D. David D.
by David D.,   February 14, 2008 10:42 PM  

I recently left my Samsung Blackjack in my pant pocket and put them in the washer. About 3 minutes into the wash cycle I realized my phone was no where to be found and then realized my dumb a$$ left it in my pants. I reached in the washer and it was laying on the bottom full of water. I took it out of the washer, took the battery off and started to take my phone apart. I then used a blow dryer and got it as dry as I could. I then took a heating pad and wrapped around it and then let it sit for a few hours. I put the battery back in and though everything was actually going to be ok since the buttons were lighting up. But wait.....I was getting a black screen so I tryed by best drying behind the LCD screen with the blow dryer the best I could. My phone's screen still wont come on but Im hoping to leave everything off for a few days and let it get good and dried out then turning it back on and hoping it works for a few more months til I can save up some cash and get a new PDA.


Anonymous
by ,   February 20, 2008 11:49 PM  

Verizon is the biggest jew of a monopoly. Don't even bother buying their warranty. My phone was lost or stolen on a road trip in another state and they said they couldn't do anything because I didn't get a police report from the town I was in. Total waste of money. Just buy the cheapest phone you can cause it will break in a few months.


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