Indiana nixes offshore deal to protect jobs: This is refreshing.
Citing the need to protect local businesses, the state of Indiana terminated a software contract it had awarded to an Indian company—a move indicative of growing opposition to offshore outsourcing. […]Outsourcing to offshore companies, particularly to Indian companies, has raised the hackles of local groups that fear job cuts. A number of U.S. corporations have stationed their technical support facilities in Indian cities.
Echos of the Dell thing last week.
Amid complaints, Dell closes overseas call centers: The ongoing saga of overseas outsourcing continues. After an onslaught of complaints, direct sales computer king Dell has stopped routing corporate customers to a technical support call center in Bangalore, India. [...] Weisblatt would not discuss the nature of the dissatisfaction, but some U.S. customers…